Owner and responsible of the internet website www.asianstore.eu
Asian Spice Store Einzelunternehmung
Stenhusenstraße, 33A
30625 Hannover, Germany
a) We supply within the Federal Republic of Germany.
a) There is standard delivery charge of webseit for all the orders to be delivered in the Federal Republic of Germany.
b)Standard delivery 39,99 above free
c)Next day delivery 10 kg € 25
d)
e)If an order is refused by the customer or sent back to us if there are no people at home due to the incorrect address he/she provided, the shipment charges will be borne by the customer,
Return & Cancellation Policy
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@asianstore.eu. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Orders and Returns
Return & Cancellation Policy
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us atinfo@asianstore.eu. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@asianstore.eu
Damages,Loss and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.If a package is declared missing after the package has been marked as delivered by the delivery service, the recipient is responsible.. If you told the courier to leave your parcel in a safe place or(Change Delivery Options) however, the responsibility sits with you.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Damages,Loss and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.If a package is declared missing after the package has been marked as delivered by the delivery service, the recipient is responsible.. If you told the courier to leave your parcel in a safe place or(Change Delivery Options) however, the responsibility sits with you.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
a) If the article is available in stock, the fulfillment of order takes place within 2 to 4 working days.
b)If the people are not at home, the delivery will be returned and if it is returned, you have to bear the delivery charge yourself
c) If the customer gives wrong address, the customer shall bear the loss
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@asianstor.eu If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@asianstor.eu
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Asian Spice Store Einzelunternehmung Stenhusenstraße, 33A 30625 Hannover, Germany
a) Payments are possible using bank transfer,credit card.Paypal.Applepay.Google pay
b) Bank details Asian Spice Store
Postbank Hannover
Asian Spice Store
IBAN:DE09 3701 0050 0989 8865 09
Purpose: Invoice number + your name
c) We will dispatch your order as soon as the amount our account is credited.
D)Any falsification of payments will result in criminal action
E) Refunds are issued credit card bank transaction within 3 to 7 working days. Sofort Payment Refunds within 7 to 14 working days.
We will delete your profile at any time on request. The best way of doing this is through our site but alternatively you may contact our customer services team at
info@asianstore.eu We may retain certain parts of your information even after we have deleted your profile where that is necessary for law enforcement or fraud prevention reasons – for example where fraud is suspected and in order to process refunds. In these circumstances your details will not be accessible to other members.
Cancelling or terminating your contract with us does not automatically delete your profile although you will be prompted to do so during the cancellation or termination process. Deletion of your profile must be done
separately through the site or by contacting us.
8.Disclaimer: Although we do our best to keep all product information up to date and correct, ingredients and dietary information may change due to regulatory updates. Therefore, please always read the label on the product and do not rely solely on the information provided on our website.
a) Area of jurisdiction is Bruchsal or another legal area of jurisdiction as per choice of " Asian Spice Store ", as far as the customer is a buyer in the sense of the commercial code or a body of the public right. " Asian Spice Store Asian Spice Store Einzelunternehmung Stenhusenstraße, 33A 30625 Hannover, Germany